Mantle do not discriminate and will see anyone, but we are specifically a Men’s Mental Health Service and experts in male psychology – including straight, gay, bisexual, transgender, intersex and queer.

View our policy here.

Mantle uses technology that is encrypted end-to-end. This means your session is 100% direct (peer-to-peer). All video, audio and screen share transmissions are protected with no digital footprint.

Yes – details of what you disclose remain between you and the psychologist you speak with. In the same way that a physical consultation at a clinic would.

A Mental Health Plan is a treatment plan from your GP outlined on a simple document that looks at your mental health needs and goals, then outlines treatment guidelines to reach those goals with a psychologist. A Mental Health Plan is needed for you to qualify for Medicare benefits, for which you’ll get a rebate of at least $88.25 per session.  Note that you will be required to pay the full session fee at the conclusion of each appointment, and Medicare will deposit the rebate directly into your nominated bank account within a few days. If you don’t have a plan, you can get one by booking here.

Contact your regular GP to ask for a longer consultation to discuss a Mental Health Plan and, if necessary, they can refer you directly to Mantle. You can ask for your GP Clinic to forward a copy to us at [email protected], or via secure fax: 07 3811 2924. Importantly, all our staff are registered AHPRA Psychologists and can provide services under Mental Health Plans, for which you’ll get at least $88.25 back in Medicare rebates per session. Or you can get one by booking here.

Simply contact your GP and get them to forward your existing plan to us at [email protected], or via secure fax: 07 3811 2924. All our staff are registered AHPRA Psychologists, so regardless of whether you’ve just received a new plan, or require a new Psychologist to take you to the next step, we’re here to help.

In Australia, while some GP’s still offer bulk billing services, other GP’s charge a standard fee on top of the Medicare rebate (which starts at $38.75 for a 10-20 minute appointment). Usually one GP consultation is all that’s required for an MHP, but let them know when you book an appointment that it’s to discuss a MHP.  It’s good to keep in mind that seeing your GP for a plan means you are potentially eligible for subsidised Medicare sessions with a Mantle psychologist. Don’t have a regular GP? Use the handy search tool here.

Most private health insurance extras policies now cover some of the cost of telehealth psychology services – click here for more information.

Please note that if you are currently receiving Medicare benefits as a result of a Mental Health Plan, you are unable to also use your private health insurance.

There’s no software needed. Just a computer, tablet or smartphone with a microphone, camera and speaker. It’s ideal to have an up to date browser, and 350kb/s min. internet connection (which is low). Test your speed at speedtest.net if you’re unsure.

In the unlikely event that your consultation stops due to technical reasons, we will try reconnecting with you, and failing that, we’ll reschedule your session.

It’s ideal that you’re in a quiet, comfortable, distraction-free environment. If you can’t remove yourself from home or work, options such as your car – where you can talk privately can work.

Mantle’s Psychologists have decades of experience, so yes – we can work with you directly on what’s going on with you.

Mantle provides 1-1 psychology services through our secure video telehealth platform to any location in Australia (with an internet service).  We do not have a traditional physical practice location, with our team of psychologists and support staff being spread across Australia. If you require a postal address, please send us an email at [email protected]